1.1.1.1
Use this guideline in conjunction with the NICE guideline on service user experience in adult mental health to improve the experience of care for people with psychosis or schizophrenia using mental health services, and:
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work in partnership with people with schizophrenia and their carers
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offer help, treatment and care in an atmosphere of hope and optimism
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take time to build supportive and empathic relationships as an essential part of care. [2009; amended 2014]